Onboarding Project | Alt DRX
📄

Onboarding Project | Alt DRX

Ideal Customer Profile

Product Selected - Alt DRX


What Does Alt DRX Do? (Elevator Pitch)

"Own Real Estate, One Square Foot at a Time – Starting at Just ₹10,000!"

Ever wanted to invest in real estate but found it too expensive or complicated? Alt DRX makes real estate investing easy, affordable, and flexible.

With our digital marketplace, you can own a fraction of premium properties starting from just ₹10,000—no huge upfront costs, no paperwork hassle. Invest in rental homes, hotels, warehouses, and more, earn passive income, and trade your shares whenever you want.



Core Value Proposition of Alt DRX

1️⃣ Accessibility & AffordabilityReal estate for everyone! With fractional ownership starting at just ₹10,000, Alt DRX removes the high capital barrier, making premium real estate investments accessible to all.

2️⃣ Liquidity in Real Estate – Unlike traditional property investments that lock up capital, Alt DRX allows investors to buy, sell, and exit their real estate shares easily, just like stocks.

3️⃣ Diversification & Passive Income – Invest in multiple asset classes (rental homes, warehouses, hotels, etc.), earn passive rental income, and build a well-balanced portfolio with minimal risk.

4️⃣ Seamless Digital Experience – A fully tech-driven platform that simplifies investing, eliminating paperwork, brokers, and lengthy processes. Invest in minutes, track your portfolio, and trade with ease.

5️⃣ Secure & Transparent Transactions – Backed by strong regulatory compliance, smart contracts, and a trusted marketplace, ensuring safe, hassle-free investments with clear ownership rights.

💡 Alt DRX is redefining real estate investment—making it affordable, liquid, and accessible for everyone.




Ideal Customer Profiles


After Conducting 5 User interviews and speaking with Alt DRX team, here's my analysis and summary of the ICP Categorization.


Criteria

ICP 1

ICP 2

Type

Young Working Professionals (25-35) – First-Time Investors

HNIs & Affluent Investors (30-55) – Portfolio Diversifiers

Who They Are

Mid-income salaried individuals (₹6-20LPA) in IT, banking, marketing, and creative fields, looking to invest beyond stocks & mutual funds.

High Net Worth Individuals (₹50LPA+), senior executives, business owners, and professionals looking for diversified real estate investments.

Investment Motivation

Low entry barrier (₹10,000) makes real estate investing accessible

Seeking liquidity in real estate, passive rental income, and AIF's.

How They Discovered Alt DRX

Mostly through social media ads, and finance blogs.

Mostly through finance forums, wealth managers, and direct research into fractional real estate investing.

Features Important to them

User-friendly digital interface, real-time investment tracking, transparent property insights, and ease of entry.

Automated rental income distribution, ability to diversify across property types, and secondary market liquidity.

Platform Usage Frequency

Check platform weekly or bi-weekly. Active investors log in frequently, while some rely on email updates.

Log in monthly or bi-monthly. Passive investors rely on rental payouts and NAV updates.

Spending & Investment Behavior

Allocate 20-40% of their salary to investments, with a mix of stocks, mutual funds, and now Alt DRX.

Invest ₹25 lakh to ₹1 crore per year into alternative assets, including Alt DRX.

What factors influence their investment decisions the most?

ROI and affordability are the biggest factors. They also have a lower tolerance for risk.

Liquidity and diversification are top priorities, followed by ROI. Passive income from rental yields is also important.

What other investment options would they considering before choosing Alt DRX?

Mutual funds, stocks, FDs.

Direct real estate investment, REITs, alternative assets (gold, private equity).


ICP Prioritization


Criteria

Adoption Rate

Appetite to Pay

Frequency of Use Case

Distribution Potential

TAM ( users)

ICP 1

High

Medium

High

High

High

ICP 2

High

High

High

Medium

High


Reasoning for ICP 1 Prioritization

Young Working Professions (ICP 1) is prioritized due to its high adoption rate and frequent platform engagement. While their appetite to pay is medium, their lower ticket size expands the Total Addressable Market (TAM), making them a scalable segment.




JTBD and validation


ICP Category

Goal Type & Priority

JTBD

Validation Method

ICP 1

Financial (Primary)

Functional (Secondary)

Young Professionals are looking to start investing early in real estate, for Passive income, rental income.

Can be Validated by User Interviews

ICP 2

Functional (Primary)

Financial (Secondary)

HNI's and Affluent investors looking to diversify their portfolio into less risk and steady investments, invest in high growth real estate markets.

Can be Validated by User Interviews or User Sessions.


Customer Journey Map for ICP1


This is what a typical customer journey will look like for (Young Working Professionals) & ICP 1 till Onboarding.


image.png

Customer Journey Map for ICP2


This is what a typical customer journey will look like for HNI's & Affluent Investors (ICP 2) till Onboarding.


image.png



Onboarding Teardown

Document for Onboarding Teardown 👇


Alt DRX Onboarding Teardown - Jainith Jain (GX25).pdf


Activation metrics

Activation Metrics Hypothesis


Hypothesis

Activation Metric

Key Assumption

Hypothesis 1

₹10,000 invested within 7 days of completing KYC.

Real estate tokenization is still a new concept in India. Users need an easy entry point. ₹10,000 is the minimum threshold, making it easy for users to “test” the platform. Immediate action within 7 days ensures users don't drop off or change their plans.

Hypothesis 2

₹25,000 invested within 30 days of completing KYC.

Users are investing for long term wealth. ₹25,000 is a psychologically safe but meaningful amount. 30 days ensures users don’t drop off entirely while giving them enough time to build confidence.

Hypothesis 3

₹50,000 invested within 45 days of completing KYC.

For HNI's ₹50,000 aligns with their average ticket size for new investment opportunities—it’s big enough to be meaningful but small enough not to require deep financial planning. 45 days coz they might wait for market trends, property insights

Other Metrics to Measure

Quantitative Metrics (Which can be Measured)


  • Time to First Investment (TFFI)How long does it take for a user to make their first investment after signing up?
  • First Investment AmountAverage amount users invest initially (e.g., ₹10,000, ₹25,000, ₹50,000)
  • Drop-off RatePercentage of users who abandon onboarding at each step (KYC, bank linking, browsing properties)
  • Just KYC Completion RateHow many users complete KYC but don’t invest?
  • Bank Account Linking RateHow many users complete bank verification but don’t proceed to invest?
  • Repeat Investment RatePercentage of users who make a second investment within 60 days
  • Investment FrequencyHow often are users investing after onboarding? (e.g., once a month, once a quarter)
  • User Retention Rate (30/60/90 Days)How many users remain active post-onboarding?


Qualitative Metrics (User Experience & Perception)


  • User Sentiment Post-OnboardingDid the user find the onboarding process easy, or overwhelming? (Can be done through Survey or NPS Score)
  • Any Objections & Concerns Logged Customer support tickets, chat logs, etc.
  • Educational Content EngagementAre users consuming educational materials (FAQs, blogs, videos) before investing?



That's all !!

Thank You for Your time 🤩






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